Stable version (2.0) have full commercial support from Artica. Artica also offers training courses.
All documentation we have done until today is available in our wiki in Openideas WIKI.
You can access the Integria Help Forum, located at Openideas.info to post your question you need an account, you don't need any account to read the forums.
Also, you can use SourceForge bug tracking system to post your support request of a specific version, publish a bug report or submit a feature into our future feature list. Just click on the SourceForge logo to go to our SF site or follow this link: Integria IMS Project bug tracking system